You can use different authentication methods for your organization, depending on your needs. You can also reset your authentication settings as necessary.
For users on the platform, you can select a default password policy or create a custom one.
For custom policies, select minimum password length, a duplicate password policy, and password expiration.
If a user loses access to their MFA application or device, forgets their password, or cannot sign in through an SSO, a Platform Admin should do the following:
- On the Insight platform, select User Management from the lefthand menu.
- Search for the user from the user table.
- Click the pencil icon to edit their profile.
- Select the Reset link in the top right corner.
You will see a confirmation banner indicating that the MFA has been reset. The user will receive an email with further instructions on reconfiguring their MFA options.