Authentication Settings

You can use different authentication methods for your organization, depending on your needs:

You can also reset your authentication settings as necessary.

Password Policy

For users on the platform, you can select a default password policy or create a custom one.

For custom policies, select minimum password length, a duplicate password policy, and password expiration.

Reset Authentication

If a user loses access to their MFA application or device, forgets their password, or cannot sign in through an SSO, a Platform Admin should do the following:

  1. On the Insight platform, select User Management from the lefthand menu.
  2. Search for the user from the user table.
  3. Click the pencil icon to edit their profile.
  4. Select the Reset link in the top right corner.

You will see a confirmation banner indicating that the MFA has been reset. The user will receive an email with further instructions on reconfiguring their MFA options.