Request and Manage Product Access

The Insight Platform unites InsightVM, InsightAppSec, InsightIDR, InsightConnect, and Rapid7 Services. This united location provides centralized authentication and user management, which makes it easy for platform users to request product access and for Platform and Product Administrators to manage product access.

From the Insight Platform, you can:

Requests are then processed by Platform and Product Administrators who can grant or reject access from the User Management page.

Request Product Access

As an Insight Platform user, you can request access to any Platform product your company is subscribed to, regardless of your user role. From the Insight Platform home page, click the Request Access button for the product you want access to.

A Platform or Product Administrator at your company will grant or reject access, and you’ll receive an email regarding the status of your request.

Request a Free Trial

If you’re a Product Administrator, you can request a free trial of a product your organization isn’t currently subscribed to. From the Insight Platform home page, click the Start trial button of the product you want to try out.

A Platform Administrator will grant or reject your free trial, and you’ll receive an email regarding the status of your request.

Grant or Reject Access and Trial Requests

Platform and Product Administrators manage Platform users’ product access and trial requests from the User Management page of the Insight Platform.

To grant or reject requests:

  1. Go to the User Management page.
  2. Click Requests in the upper right corner. The “Access Requests” tab appears on the “Requests” page by default. It contains product access requests. If you need to view and manage product trial requests instead, you can go to the “Trial Requests” tab.

Trial Requests

Only Platform Administrators can grant or reject product trial requests.

  1. Click Grant or Reject for each open request.