User Management provides a central location to create and manage users who need access to Rapid7 products. The following user roles are available:
Platform and Product Administrators
You can combine both admin roles for a user to complete product and platform actions.
Use the Insight Platform’s role-based access control framework to manage user permissions and capabilities. The following actions are available to users, depending on their role:
Product Admin of the specific product
Platform or Product Admin
See product roles for specific privileges related to your role in a product or service.
This is a global or platform-wide user. A Platform Administrator has full access to the platform administrative console and can perform any of the following organization-wide operations:
- Changing subscriptions for Rapid7 products and services
- Adding, deleting, and managing users
- Changing the organization profile
- Managing the platform-wide settings
- Add other platform administrators
- Add users to provide access to the Customer Portal
- We recommend having at least 2 platform administrators so the other administrator can act as a backup.
Platform admins do not have product access by default and cannot complete product actions unless assigned to a product.
This is a product specific user. A Product Administrator can view and access all data, perform any functions within a product, and manage product settings. Product Admins have permission to add, manage, and delete other users to/from the same product, as well as change user roles within a product.
Product administrators cannot add platform administrators.
Users with Read/Write access can view and edit all data within the product or service they are assigned. Read/Write Users cannot perform any administrative actions for the product or the Insight platform or change any product settings.
Read-Only Users can view all data within a product, but they cannot edit or manage it in any way.
Read-Only users can access the Customer Portal and see support cases submitted by other users in their company.