User Management

User Management provides a central location to create and manage users who need access to Rapid7 products. The following user roles are available:

• Platform Administrator
• Product Administrator
• Read/Write Users
• Read-Only Users

Use the Insight Platform’s role-based access control framework to manage user permissions and capabilities. The following actions are available to users, depending on their role:

Platform Administrator

This is a global or platform-wide user. A Platform Administrator has full access to the platform administrative console and can perform any of the following organization-wide operations:

• Changing subscriptions for Rapid7 products and services
• Adding, deleting, and managing users
• Changing the organization profile
• Managing the platform-wide settings
• Add other platform administrators
• Add users to provide access to the Customer Portal
• We recommend having at least 2 platform administrators so the other administrator can act as a backup.

Product Administrator

This is a product specific user. A Product Administrator can view and access all data, perform any functions within a product, and manage product settings. Product Admins have permission to add, manage, and delete other users to/from the same product, as well as change user roles within a product.

Read/Write Users

Users with Read/Write access can view and edit all data within the product or service they are assigned. Read/Write Users cannot perform any administrative actions for the product or the Insight platform or change any product settings.

Read-Only Users

Read-Only Users can view all data within a product, but they cannot edit or manage it in any way.