Failed Scan Status Codes
Troubleshooting with too many potential issues can be a painstaking process. Failed statuses fall into two categories - platform failures and engine failures. Platform failures occur when there is an issue with the Rapid7 Insight Platform. Engine failures occur when there is an issue with the specific Scan Engine that you're attempting to utilize. Status codes help you find a starting point to get your scan back up and running.
If a scan fails to complete, a modal summarizing the potential issue displays the following status codes:
Action: Record valid login information.
Action: If cancelation was not intentional, run again.
Action: See the platform log for specific information about why your current configuration is invalid.
Action: Check the platform log for additional details and information.
Action: Re-run the scan.
Action: Rerun the scan. If this issue reoccurs, contact our support team.
Action: Run smaller scans or increasing the VM size.
Action: Increase the amount of RAM that is allocated to InsightAppSec.
Action:: Re-run the scan. If this error persists, contact our support team.
Action: Review your swagger tools for potential issues. Ensure your files are parseable, as files that are rejected by https://editor.swagger.io/ are not compatible with our engine.
Action: Reduce your thread count. To view thread count parameters, see the error message in additional logs > `operation log`.