Reusable elements, such as global artifacts, connections and ChatOps, are components of workflows that you can reuse in new ones. Typically, you will configure these reusable elements during workflow configuration. However, global artifacts are also accessible from the left hand side menu under Workflows, and connections and ChatOps are accessible from the same menu under Settings and Plugins & Tools.
Triggers are events that kick off workflows. Triggers are also reusable elements. When you create API triggers, or install plugins that include triggers, they will be available as the first step when you configure your workflow.
Connections are individual instances of configured credentials and other information needed to authenticate to third-party tools you use in InsightConnect. Credentials within a connection contain the sensitive information, such as a password or API key.
You will need to configure a new connection for every credential set you want to use with an integration. For example, if you need to use data from three Okta users, you must add three connections: one per user, configured for the Okta plugin.
You can configure connections while setting up triggers or other steps, or directly in the Connections tab, found in the left hand side menu under Settings > Plugins & Tools.
Global Artifacts enable you to leverage data from existing workflows or store lists of data (such as trusted IP addresses) in a centralized location that can be reused in multiple workflows. You can access your Global Artifacts from the left hand side menu under Workflows and Global Artifacts.