Customer Support

Need a hand from Customer Support? We're happy to help!

Contact us like this:

How you log in to the Threat CommandContact us here
I use theRapid7 Platform Home- https://r7support.force.com/s/- Click Create a Case from the header, from anywhere in Threat Command.
I use the Threat Command login page- Send a message to intsights-support@rapid7.com. For assistance with an alert, use Ask an Analyst.