Customer Support

Need a hand from Customer Support? We’re happy to help!

How To Contact Us

If you log in to Digital Risk Protection via the Rapid7 Command Platform Home:

• Navigate to: https://rapid7ipimseu.okta-emea.com/home/salesforce/0oa2eo6xizl7cdqH40i7/46 

OR

• Click My Cases from the Customer Portal dropdown, from anywhere in Digital Risk Protection.

If you log in to Digital Risk Protection via the Digital Risk Protection login page:

• Send a message to intsights-support@rapid7.com. For assistance with an alert, use Ask an Analyst.