Browser Settings

You can use this page to find information about:

Supported Browsers

Rapid7 supports InsightIDR in the following browsers:

  • Mozilla Firefox (latest stable release)
  • Google Chrome (latest stable release)

However, you can still attempt to use InsightIDR in other browsers, but be aware you may encounter errors.

Whitelisting Recommendations

Add to your Adblock whitelist

In order to receive notifications, and for Rapid7 Help to work properly in your browser, make sure that you whitelist the URL when configuring an adblocker.

Browser Notifications

InsightIDR now works with an API native to your browser in order to allow notifications. You will see a pop up window that asks for permission to show notifications. Click allow to receive notifications.

As long as you have InsightIDR open on any tab in your browser, you will see a message indicating that an alert, a data collection issue, etc, has happened and needs your attention.

These notifications will also be available in your Notification Center/Area.

Most browsers will "ask for permission" by default when a website wants to send you notifications. To manage notification preferences, such as allowing or disabling, follow the instructions for your browser:


  1. Select the** green lock** in the web address bar.
  1. A dialog appears and explains about secure connections; select the Site Settings button at the bottom.
  1. Chrome will open up a new tab about site settings. Find Notifications, and from there you can change your preferences to Ask (Default), Allow, or Block.


  1. When using Safari, you will see a push notification asking for permission. Select Allow.
  2. On the top menu in macOS, select Safari > Preferences > Websites > Notifications.
  1. You will see a list of websites that have asked permission to show you notification. Select the dropdown to configure these notifications.

Mozilla Firefox

  1. When using Mozilla Firefox, you will see a push notification asking for permission. Select Allow Notifications.
  2. To manage or change these permissions, select the green lock in the web address bar. You will see information about your secure connection and that the website is allowed to show notifications. Click the arrow to the right.
  1. You will see additional information about your connection. Select More Information at the bottom.
  1. Mozilla Firefox will generate a settings dialog that will show you information about the specific website page. To manage your notifications, find the "Receive Notifications" section and choose to Always Ask, Allow, or Block notifications.