Insight Agent requirements - an overview

The Insight Agent has several system, network, and security policy requirements that must be satisfied to ensure your agent deployment functions as intended. These articles cover each of these requirements in detail.

Security updates for Windows and Linux 32-bit operating systems will be discontinued in May 2025

At Rapid7, we regularly assess and update our supported platforms to bring you the most secure and efficient solutions. As part of this ongoing process, we are discontinuing updates for Windows and Linux 32-bit operating systems on May 12, 2025. Here's what you should know:

  • To continue receiving new agent features and security updates, you must upgrade any 32-bit Windows and Linux environment running the Insight Agent to a 64-bit operating system or another supported operating system before May 12, 2025.
  • Existing Insight Agent versions will continue to function on 32-bit Windows and Linux operating systems, but will not receive updates after May 12, 2025.
  • Rapid7’s Customer Support team will continue to respond to any questions and troubleshoot any issues that arise with agents installed on supported OS versions until March 12, 2026.
  • If you need to upgrade, follow the instructions outlined in our Windows or Linux installation guides.

Supported operating systems

The Insight Agent supports installations on a range of Windows, Linux, and macOS operating systems. See the operating system support article for:

  • An explanation on how operating system support affects the functionality of the Insight Agent.
  • A comprehensive list of supported operating systems and how long they will be supported in the future.
  • A historical list of operating systems the Insight Agent no longer supports.

Network traffic and connectivity

Installed Insight Agents must communicate with the Insight Platform to power your Insight products and services. See the Network Traffic and Connectivity article for a list of all Insight Platform-related endpoints where connectivity requirements apply. In addition, this article covers common network security scenarios that may affect Insight Agent data in transit.

Endpoint protection software exclusion

Insight Agent processes must run on your assets without triggering a response from any endpoint protection software deployed in your environment. See the endpoint protection software exclusion article for instructions on configuring an allowlist for the Insight Agent with some known endpoint protection products.

InsightIDR asset quarantine

If you subscribe to InsightIDR and want to use the asset quarantine feature that the Insight Agent supports, your assets must be configured with additional properties beforehand. See the Asset Quarantine Configuration article for details.

Endpoint Prevention Requirements

If you are a Managed Threat Complete (MTC) Ultimate or Managed Detection and Response (MDR) customer with either the Next-Generation Antivirus or Ransomware Prevention add-ons, view the additional Endpoint Prevention technology requirements.