See the following sections to learn how to contact the right department for support with the Insight Agent.

Current customers

Visit our Customer Portal to submit a case for review.


Support will be best equipped to solve your issue if you provide them with your agent.log file. See Troubleshoot for instructions on how to locate this file.

Trial users

Visit our Contact page to submit a question, or use the other contact methods listed under "Sales & General Inquiries".