MFA Settings

You can enable Multi-Factor Authentication to your InsightOps account through the account settings area. This will require that users must enter a once-off code after they successfully enter their username and password.

Configuration

• Login to your InsightOps account and go to the account settings section (cog icon in left hand menu)
• Select MFA Settings from the menu
• Click the "enable" slider
• Select how often users should be prompted to enter the code
• Select the ways that users can authenticate
• Choose which users should require MFA

Configuration for users

• When MFA has been enabled, users will need to configure their logon procedure the next time they logon
• The user will be prompted with the available options
  • OKTA Verify
  • OKTA Push
  • SMS Authentication
  • Google Authenticator App
• After selecting an option, the user will be prompted to select their device, if they chose a method which requires an app.
• They will then be prompted to install the relevant app

• The user will be prompted to scan a barcode (if they selected an app)

• The user will then be prompted to enter the corresponding code from the app on their phone

• If SMS authentication was selected, the user will be prompted to enter their mobile number. Note that this will only work for US and Canada phone numbers.