IVM False Positive Playbook

If there is a vulnerability finding in InsightVM that is a suspected false positive result, customers are encouraged to immediately report such findings to Rapid7 for review. To assist our customers with this process, the Rapid7 Customer Advisor team has developed an easy-to-follow playbook outlining specific actions for customer teams to take so Rapid7 can be quickly informed of the suspected false positive finding and potentially release a product fix.

This playbook applies to both Managed Vulnerability Management (MVM) and product license-only customers with defined paths for each type of customer to follow.

False Positive Playbook