How to reset a password

The Security Console may display The user name or password is invalid error if you forget your password. To reset the password, use one of the following methods.

Security Console Web Interface

If you're a Global Administrator, you can reset a user's password in the web interface:

  1. Click the Administration tab.
  2. In the Users area of the Administration page, click the first Manage link.
  3. Click the pencil icon to the right of the user’s name.
  4. Input the new password and click Save.

Linux terminal

If your Security Console is installed on a Linux host, you can reset a password using a terminal:

  1. On your Linux machine, open a terminal and SSH to the Security Console host machine.
  2. Run the following commands, substituting {username}, {newpassword}, and {newpassword} with the appropriate values:
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sudo –i
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screen –x nexpose
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reset password {username} {newpassword} {newpassword}

Windows command line

Interactive mode required

This procedure requires that the Security Console runs in Interactive Mode. To start the Security Console in Interactive Mode, go to Start > All Programs > Nexpose > Start Nexpose Interactive Console.

If your Security Console is installed on a Windows host, you can reset a password using a command prompt:

  1. On your Windows machine, use RDP to access the Security Console host machine.
  2. Start the Security Console in interactive mode.
  3. A live log window .DLLCACHE\NEXSERVE.EXE opens. In this window, run the following command, substituting {username}, {newpassword}, and {newpassword} with the appropriate values:
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reset password {username} {newpassword} {newpassword}